Question 1

How do I buy solar panels, inverters or batteries on Arbit Energy?

Accepted Answer

Browse or search for the product you want — solar panels, inverters, batteries, EV chargers or solar accessories — then click "Add to Cart". Once ready, go to your Cart and click "Proceed to Checkout". Enter your delivery address, choose a payment method, and confirm your order. You'll get an order confirmation on your registered email and phone.

Question 2

How do I compare solar panel prices from different sellers?

Accepted Answer

Every product page on Arbit Energy shows listings from multiple verified solar sellers, so you can compare prices, brands, and warranty terms side by side before you buy. Use the category filters (Solar Panels, Solar Inverters, Solar Batteries, EV Chargers) to narrow your search by location and budget.

Question 3

How can I track my solar equipment order?

Accepted Answer

Go to "My Orders" from your account menu or visit the Order Tracking page and enter your Order ID for real-time delivery status — from dispatch to your doorstep. You'll also receive SMS and email updates at every stage.

Question 4

What payment methods does Arbit Energy accept?

Accepted Answer

We accept UPI (GPay, PhonePe, Paytm), Credit & Debit Cards (Visa, Mastercard, RuPay), Net Banking, and Cash on Delivery (COD) on eligible orders. All transactions are secured with industry-standard encryption.

Question 5

Can I cancel or return a solar product after ordering?

Accepted Answer

You can cancel an order before it's dispatched from "My Orders". Most products are eligible for a 7-day return from delivery — the item must be unused, in original packaging, with all accessories and tags. Refunds are processed within 5–7 business days after the seller receives the returned item.

Question 6

How long does delivery take for solar panels and inverters?

Accepted Answer

Standard delivery takes 3–7 business days depending on your location and the seller's dispatch time — solar panels and batteries are bulky items, so always check the estimated delivery date on the product page before ordering.

Question 7

I received a damaged or wrong solar product. What should I do?

Accepted Answer

Go to "My Orders", select the affected item, and choose "Report Issue". Upload photos of the damage or wrong item. Our support team reviews it within 24 hours and arranges a replacement or full refund as applicable.

Question 8

How do I find a solar installer near me?

Accepted Answer

Use "Find Solar Installers" in the main menu to see verified solar installers, engineers, cleaners, technicians and consultants filtered by your city or state. Every installer listed has been verified by our admin team before appearing publicly.

Question 9

How do I contact or chat with a solar installer?

Accepted Answer

Open any installer's profile from the Find Solar Installers page and click "Chat". You can discuss your requirement, get a quote, and ask questions directly — the conversation stays saved in your account so you can pick it up anytime.

Question 10

What kinds of solar installers can I hire on Arbit Energy?

Accepted Answer

Solar installers, solar engineers, panel cleaning technicians, and solar consultants are all listed under their own categories, so you can find the right specialist for installation, maintenance, system design, or a pre-purchase consultation.

Question 11

Are the solar installers and engineers on Arbit Energy verified?

Accepted Answer

Yes. Every solar installer goes through an admin verification process — including KYC documents — before their profile becomes visible to customers, and their service areas are checked so you only see installers who actually serve your location.

Question 12

How do I list myself as a solar installer or engineer on Arbit Energy?

Accepted Answer

Click "Sell on Arbit Energy" and choose the Solar Installer option to register with your name, phone and email. After OTP verification, complete your profile (bio, experience, categories, service areas, KYC documents) and submit it for admin approval.

Question 13

How much subsidy can I get for rooftop solar in India?

Accepted Answer

Under the PM Surya Ghar Muft Bijli Yojana, eligible households can get a central government subsidy for rooftop solar installations. Visit our Government Subsidy page for the current subsidy slabs by system size, eligibility criteria, and how to apply.

Question 14

What is PM Surya Ghar Yojana?

Accepted Answer

PM Surya Ghar Muft Bijli Yojana is the Government of India's rooftop solar subsidy scheme aimed at helping households install solar systems and reduce their electricity bills. Details, eligibility, and application steps are covered on our Government Subsidy page.

Question 15

How do I calculate how many solar panels I need?

Accepted Answer

Use our free Solar Calculator to estimate your ideal system size, panel count, and estimated savings based on your monthly electricity bill and roof space — no signup required.

Question 16

What is net metering and do I need it?

Accepted Answer

Net metering lets you export surplus solar power back to the grid in exchange for credits on your electricity bill. It's usually required to claim the government subsidy — check your state electricity board's net metering process, summarized on our Government Subsidy page.

Question 17

Can Arbit Energy help me apply for the solar subsidy?

Accepted Answer

Arbit Energy provides subsidy information and connects you with verified solar installers who can guide you through the net metering and subsidy application process for your state.

Question 18

How do I become a solar seller on Arbit Energy?

Accepted Answer

Click "Sell on Arbit Energy" in the top navigation and register as a Seller. Complete your business profile, upload the required KYC documents, and start listing your solar panels, inverters, batteries or EV chargers. Our team reviews and approves new sellers before they go live.

Question 19

Is it free to list my solar products on Arbit Energy?

Accepted Answer

Yes — listing your shop and products on Arbit Energy is free. Register your business, get verified, and list your solar products to reach customers searching for solar equipment in your area.

Question 20

How do I reply to customer questions about my products?

Accepted Answer

Every question a customer sends about your product appears in your Merchant Panel under "Messages", where you can reply directly. You can also set an auto-reply message that's sent automatically the first time a customer messages you about a product.

Question 21

How do I apply for a job at Arbit Energy?

Accepted Answer

Visit our Careers page to see open roles across the solar & EV industry, posted by both Arbit Energy and our verified sellers. Click "View & Apply" on any listing, fill in your details and experience, and submit your application directly — no separate account needed.

Question 22

Can sellers post job openings on Arbit Energy?

Accepted Answer

Yes. Verified sellers can post job openings from their Merchant Panel alongside Arbit Energy's own postings, so you'll find opportunities from both our team and solar businesses on our platform in one place.

Question 23

How do I create an account or log in with OTP?

Accepted Answer

Enter your email or mobile number on the login screen and choose OTP login, or set a password during signup for faster future logins. New accounts are verified via a one-time OTP sent to your email or phone.

Question 24

I forgot my password. How do I reset it?

Accepted Answer

Click "Forgot Password" on the login screen, enter your registered email or mobile number, and verify the OTP sent to you to set a new password.

Question 25

Is my payment and personal information safe on Arbit Energy?

Accepted Answer

Yes. Arbit Energy uses SSL encryption and secure payment gateways, and never stores your card or UPI details on our servers. Every login and payment is verified end-to-end.

Help Center

Shopping for Solar Panels, Inverters, Batteries & EV Chargers

Finding & Hiring a Solar Installer or Engineer

Government Subsidy, Net Metering & the Solar Calculator

Selling & Listing Your Business on Arbit Energy

Careers at Arbit Energy

Account, Login & Security

Need More Help?